![]() ![]() Please call our customer service department at 88 (for hospital bills) and 88 (for Medical Group bills) between 8 am and 5 pm, Monday - Friday for information about financial assistance. We are also pleased to offer other payments arrangements. For SSM Health Hospital bills, please call 88 and for SSM Health Medical Group bills, please call 88 for information about financial assistance. Our Customer Service department is open from 8 am to 5 pm, Monday – Friday. Who do I contact for financial assistance if I cannot pay my bill? If you are due a refund, we will process it promptly. Please contact our customer service department. Secondary claims are submitted after your primary claim has completed processing. Yes, we submit secondary claims on your behalf. Will SSM Health submit secondary insurance claims? It is important that you provide accurate and complete insurance information at the time of registration to ensure that the claim process goes smoothly. You can also make changes to your plan right from the app. Upgrade your phone or plan: Pick it up in the store, or have it delivered to you. Tell us how and when, and well let you know when your bill is ready. Pay your bill: Never miss another payment. Yes, as a courtesy, we will submit a claim to your insurance company. Open the app to check usage on the overview screen. Yes, please contact our customer service department to discuss reasonable payments arrangements and our zero interest patient loan option. To pay over the phone, call customer service at toll free 88 (for hospital bills) or 88 (for Medical Group bills) from 8 am to 5 pm (CST) Monday - Friday. Yes, we accept major credit card payments and checks over the phone or by mail. ![]() We accept cash, check and major credit cards: MasterCard, Visa, American Express, Discover. What forms of payment do you accept online? This service is free, and payments will post immediately. Patients using M圜hart can conveniently and securely pay their SSM Health Medical Group bills online. Pay by phone by calling Customer Service at 88 (for hospital bills) or 88 (for Medical Group bills) Monday – Friday, 8 am to 5 pm. You can pay your bill online, by mail or by phone. SSM Health offers three options for paying your bill.
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